Terms and Conditions

For any questions or concerns regarding these terms and conditions, please contact our customer support team.

Product Descriptions and Service Overview:

Ensuring transparency and accuracy, our website endeavors to provide comprehensive descriptions of all products. However, we acknowledge that errors, omissions, or inaccuracies may occur despite our best efforts. Therefore, we reserve the right to rectify any such issues and update information as needed, without prior notice. Additionally, we retain the right to modify, discontinue, or suspend any product or service at our discretion. Prices, specifications, and availability of products on our website may change without warning. While we strive for quality, we cannot guarantee that all purchases will meet your expectations or that any errors will be promptly rectified. As a marketplace facilitating the purchase of license rights for virtual items available on Steam, we act as an intermediary. These virtual items, owned by Valve, are provided as they are, with no further assurances beyond successful delivery. Refusal of service or issuance of refunds may occur at our discretion. Please be aware that our website grants access to Steam data, encompassing virtual items from games such as Counter-Strike 2. This data, belonging solely to Valve, is provided "as is." While we aim for accuracy, we cannot ensure its timeliness or flawlessness, and users are advised to exercise discretion. It's important to note that our affiliation with Valve is unofficial and unendorsed.

Accuracy of Billing and Account Information:

We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, credit card, and/or orders using the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.

User Comments, Feedback, and Other Submissions:

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation:

1. To maintain any comments in confidence.
2. To pay compensation for any comments.
3. To respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these terms and conditions. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the website or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information:

Your submission of personal information through the website is governed by our Privacy Policy. To view our Privacy Policy, click on the appropriate link at the bottom of any website page. By using our website, you agree to the terms of our Privacy Policy. You acknowledge that you have read and understand our Privacy Policy and consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.

Errors, Inaccuracies, and Omissions:

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on our website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on our website, except as required by law. No specified update or refresh date applied on our website should be taken to indicate that all information on our website has been modified or updated.

Prohibited Uses:

In addition to other prohibitions as set forth in these terms and conditions, you are prohibited from using the website or its content:

1. For any unlawful purpose.
2. To solicit others to perform or participate in any unlawful acts.
3. To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
4. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
6. To submit false or misleading information.
7. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website or of any related website, other websites, or the Internet.
8. To collect or track the personal information of others.
9. To spam, phish, pharm, pretext, spider, crawl, or scrape.
10. For any obscene or immoral purpose.
11. To interfere with or circumvent the security features of the website or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the website or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability:

We do not guarantee, represent, or warrant that your use of our website will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the website will be accurate or reliable. You agree that from time to time, we may remove the website for indefinite periods of time or cancel the website at any time without notice to you.

You expressly agree that your use of, or inability to use, the website is at your sole risk. The website and all products and services delivered to you through the website are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the website or any products procured using the website, or for any other claim related in any way to your use of the website, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the website or any content (or product) posted, transmitted, or otherwise made available via the website, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification:

You agree to indemnify, defend and hold harmless our website and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability:

In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

Entire Agreement:

These Terms and Conditions and any policies or operating rules posted by us on this website or in respect to the website constitutes the entire agreement and understanding between you and us and govern your use of the website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions). Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

Refund Policy:

CS2 skins you purchase through the Cs2Skin store are not eligible for a refund.

You will not be eligible for refunds for products from which you have been banned or for which you have otherwise violated the terms of service. In addition, you may not be eligible for refunds if Cs2Skin determines that you are abusing the refund policy.

By default, purchases will be refunded to the payment method used to make the purchase, but this may not always be possible, depending on the payment method. You and Cs2Skin may also agree that the refund be issued by an alternative method. Please note that the amount of time for the refund to process is dependent on your payment method. Refund requests must be submitted within 14 days from the purchase date, and refunds will be processed within 30 days after confirmation.

If Cs2Skin determines you are abusing the refund policy, you may not be eligible for refunds. The policy exists so you can purchase with comfort and make sure you only spend on the products you want to pay for and play!

Disputes:

You have the possibility to contact Cs2Skin Support if you experience an issue or a dispute in relation to products that have been purchased through Cs2Skin.

If Cs2Skin is contacted regarding a dispute, the dispute will be settled based on the law of the Poland.

Documentation that is not provided prior to the dispute settlement cannot be included in the evidence upon which the settlement is based, even if such documentation might be compelling. All dispute settlements are made based on Cs2Skin terms and conditions. In some instances, disputes may be settled in partial favor of both parties, or the case may be declined.

Governing Law and Jurisdiction:

Any dispute or claim by you arising out of or related to these Terms shall be governed.